Problem setting up account

Discussion in Technical Forum started by Pamela White Stevens, Nov 28, 2019
PS
Pamela White Stevens
Hi. I just opened an account & am trying to set it up. I get an error message asking me to "match the required format" when I click the button to "Create Website." It says that the "website ID is available" for the name that I typed into the box. FWIW - the website ID I am trying to use is "PamelaWhiteStevens." I tried typing this with no caps, but it does not make any difference. Am I missing something obvious & simple!?
T
tony
needs to look like this

https://PamelaWhiteStevens.tribalpages.com

Enter your name IN first box PamelaWhiteStevens and HIT Return on keyboard This should give you the full web address in box or copy and paste the address and add in the box

I hope this helps

TribalPages.com
TPSupport
Hi Pamela, please try again. We just fixed a bug where it was not allowing userid fields greater that 16 letters
PS
Pamela White Stevens
  website
Hi Pamela, please try again. We just fixed a bug where it was not allowing userid fields greater that 16 letters
Everything works fine now. Thanks!